I used to badmouth Netflix because I would only get 1 shipment of movies per week.  Then I found out that it was USPS that was lagging, not Netflix.  I read on a forum that I should drop off my movies at the post office drop box for fast processing.  I tried it out and now I get about 2 shipment of movies per week.  

I was already happy with their service when I accidentally returned Killzone 2(borrowed from Gamefly) to them.  I noticed it the next day when I wondered why the movie that was returned, Body of Lies, was still on my PS3.  I then realized, I sent the wrong disk.  Dammmn, I fucked up. 

I called up Netflix at around 2 am and told them what happened.  The sweet lady on the other end assured me that it’ll be sent back to me once they receive it.  She told me it happens a lot and not to worry about it.

A week later, Killzone 2 came back in a regular envelope.  It wasn’t scratched or broken.  The envelope even had a drawn happy face on it.  Now that’s what I call customer service.  Thanks Netflix, you guys are honest and your service is great!

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